The Sales Manager at this dealership needs to go to customer service school. He is rude, obnoxious and enjoys making customers feel like morons. When we complained to the owner's daughter, she was only interested in selling a car - not in customer service.
They lie in their mission statement and way they are dedicated to exceeding customer's expectations. They actually do everything but try to satisfy a customer when there is a problem.
We bought our last car there and did not have a problem so we thought we would purchase another car. The salesman was very nice, however, the sales manager was a disgusting pig and butted in his two cents when it was neither required or asked for. The dealership lost the sale and Mitsubishi lost a customer. We purchased a Honda where we were treated with dignity and respect.
Do NOT buy a car from Don Herring Mitsubishi - you will be sorry.
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