Do not use this service!!! I used them to order a funeral piece for an out of town friend. I ordered a nice funeral tree that was pictured in their ad for $83.00 and they sent a "peace lilly" also pictured in their ad for $40.00. I sent an email complaining about it and a week later I got an email stating I would get a credit of $23.00. That still means I paid $20.00 more than their own ad prices indicated.
So much for their 100% guarantee. Oh wait, maybe that guarantee is to their vendor florist and it guarantee's them a large profit at the expense of the consumer. FTD sure didn't want to refund their $15 service fee to order the flowers for you.
RUN! Run!!! Do not use FTD!!! You are 100% guaranteed to be ripped off!!
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