Lied to us about car. Promised us that they where going to replace the mirror and waited 3 weeks till the day of repair only to repair with touch up paint.
We just got a 2011 certified used Sonata with 7200 miles on it spent 18500 with the agreement that the mirror was going to be replaced due to damage on the mirror and to fix scraches in the paint where the owner hit something.
What we got was touch up paint and a excuses why it was not being replaced. Told us the mechanic looked at it and it was not broken so they canceled the order
That can't be true because the this was the first time we took the car back to have them fix the issues that was promised. When did he look at it (today)? That means that they never order the part or just didn't want to do it.
Anything to get the sale but once the sale is over they can't deliver on what was promised!
Also touch up paint looked very bad. NOT HAPPY
We brought up those issues and still only gave us a excuse why it wasn't been replaced. That's not what we agreed to when we got he car. What that did do is repaint it but not replace it Still has damage on the mirror and this is a new car.
Avoid the headache Buy somewhere else.
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