Got an oil change and my window "fixed" had a small chip. When I got my truck back I even question them about the work done. They then insured me it was fine and they did the "fix". At Store 3432 Spanish Spring Nevada on October 11. Yesterday 1-15-13 the window cracked, so I called the store. The gentlemen asked me if I could be put on hold, I said yes. Without being put on hold he said "I'm guessing" to the manager in Spanish "this idiot wants us to replace his window". I said the f-word in Spanish to them and they clearly heard me because they hang up the phone right away. I called back and the manager told me they don't have a customer service line. Then he told me they really couldn't do anything, clearly not standing by there guarantee or their work! For the fact this Jiffy Lube has a gun in the front room in one of the cabinets should have told me something about their quality of work being done. I called customer service they told the same thing, they do not stand by their work. Then he said most likely the resin fell out form the poor quality of work done and the cheap material used. Jiffy Lube has lost my business for life, they clearly do not stand by their work.
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