I spoke to Jasmine Fleming about a week ago and asked to receive some information for my account. I requested that an invoice be faxed and/or emailed to me so that I could have proff of my bill and pay this thing off. She assured me that I would receive the info within the hour. It has been a week and i still haven't received what I requested. I'm tired of being put on hold and having to wait on the line for more than 20 minutes at a time. I have done business with this company for 5 years and never have I had to go through this before. I'm seriously thinking about cancelling any further advertising with them due to the lack of customer service and respect for the customers.
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