I've been an associate of Navy Federal Credit Union for more than 18 years. For these years I've realized that their customer support is extremely bad. If it wasn't for that US Military NFCU wouldn't be below. I've a summary of these violent customer support people like Kevin within the charge card department, Kamy at ext 20906, Mom, Kelly in customer support department. John Marshall, and so forth. You will find way too many people who are in the credit union which are rude using their clients. I'd an issue having a gift-card and that I couldn't utilize it in a gasoline pump. Well below I contact NFCU understanding I had been likely to obtain a rude repetition about the telephone since that that NFCU has working there. They get these telemarketers off the road and this type of person not effectively been trained in my estimation. Anyway I contact customer support. They get me to charge card providers. Well I acquire some smart-ass about the telephone who believes he understands a lot more than me. Well he will not provide me his title or will not get me his supervisor. This small SOB informs me easily do not such as the gift-card no longer working too poor, overcome it. I told him no. Find me your supervisor. He explained no I'll hang-up you. I recommended him if he weighs on me, he'll be dismissed. He explained no he don't since NFCU wont fire any worker who weighs on their clients. This is actually the reason these folks behave how they do. I subsequently required to become changed to some other individual, or perhaps a supervisor. He explained no. Then I named him only a silly telemarkerter. He actually got upset by that. Well this person calls his pal friend within the protection office in the place of transferring me to his manager, since he realized I'd document a study against him easily did speake to his manager. So below this HOMOSEXUAL / Homosexual man title ED within the FC Department places an email on my consideration and claims that client is plugged from telephone entry. They cannot prevent me from calling. I'm an associate and client. They're all taking a look at obtaining themselves in real big trouble. If it was not for all of US people and silly clients once we are referred to as none of those silly individuals who work-there might have any jobs. They ought to appreciate all their customers to be clients. Due to these 2 homois I'm today ill and also have been ill using the influenza since that morning. Additionally NFCU workers aren't permitted to get into these forums and speak negative about their client/people. Well they're splitting the organization plan and that's grounds for FIRING. NFCU is buying COURSE ACTION SUIT, along with a individual SUIT againts these folks who're rude with all their clients. NFCU may fold-up due to their rude customer support. This is not the very first time NFCU customer support continues to be rude with me or other people. If it had been only me, then inform me why people who I actually donot actually understand and sometimes even fulfilled in my own existence, they've exactly the same grievances. This is investigated and it'll be delt with. If some of those individuals believe they are able to escape with being rude using their clients, they are shouting up the incorrect tree. Navy Federal Credit Union believes they're much better than other people. They're not. Due to these retards I've changed all my bank to some other location where I get handled just like a individual and where individuals do not hang-up on the worth clients.
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