The spouse and that I visited Costco 12/27/09 around. 1:30 PM for many Sunday shopping.
We were standing at the conclusion of the department from the napkins when area of the roof gave approach and throwing lots of ice-cold water and roof material on me and my spouse. We and our goods were dripping wet and also it offered us a significant fear at that time.
The only real individuals who actually was worried about us were additional consumer asking if we were okay.
I went, dripping wet up the department and requested among the employees if she may help us and he or she explained that I'd need to increase top.
I proceeded towards the entrance of the shop and a worker adopted me back again to the region. My spouse was ask her if we're able to acquire some towels or anything to dry down. She mentioned increase entrance there are towels there.
Ultimately I went in advance and got a move of towels and we dried our homeis down around we're able to.
We completed our buying along with a worker stated the supervisor could be right over.
We'd to attend for him and lastly when he came my spouse stated area of the roof dropped upon us and he explained he understood about this, they're over there today washing it up.
My spouse just looked over him type of awaiting him to express I'm sorry this occurred to you, will there be something we are able to do for you, but that comment never arrived.
Ultimately he explained what, what would you like me to complete. My spouse mentioned in the event that you cannot develop anything I suppose we're through speaking.
The manger never apologized for that event or stated I am sorry that
This occurred for you. He never questioned if we were okay or confirmed any problem for out wellness.
I sure hope it doesn't demonstrate how administration seems about their customers.
I really do understand this is our last trip to the Waterbury Costco!
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