I'm creating this when it comes to a horrible encounter my spouse has experienced at Costco, nowadays 7/20/09 roughly 3:30 pm in the Garden Grove, CA department from the account support employees Jena (also called Diana based on temporary account she designated)
Our pregnant girlfriend strolled as much as the account support to get a discount book. While she was requested to exhibit the account card, she supplied the account card that had no image onto it since we're new people to Costco. This really is when Jena began to cause difficulty to my spouse bothering her as though she were an identity thief attempting to grab a discount book from Costco when obviously all she desired to do was to look at Costco. Even if she supplied id card and present address (since her identification have been produced in her previous handle) Jena nevertheless handled my pregnant spouse in difficult style displaying her plenty of severe perspective and prejudice. One of the instance is when my spouse strolled as much as the support table Jena directed her hand at my spouse with her disgruntling noisy voice informed her co workers to not do palm her a discount book or think her info. She actually stopped our account and published that my spouse “refused” to supply any info.
My spouse and that I are people of Costco, and irregardless of the pictures or even the absence-there-of, we don't deserve to become handled like liars and thieves whenever we store at Costco. My spouse, particularly don't deserve to become handled in this way since she's been an Costco worldwide member since 1996.
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