We took our grand kids to our local Chuck E. Cheese today. We have been there many times since moving to Tyler, and the kids love it.
Today we printed a coupon from their web site, and took it with us. We were told that since it stated, "Not valid at all locations", they would not accept it. I asked the manager, and he very rudely informed me that if the number was not in their system, they didn't have to honor it. No attempt to try and satisfy a disgruntled customer, just a rude brush off.
Now, what I want to know is, how are we supposed to know what coupons are accepted, and which are not. We planned a day at CEC's, but instead were greeted with hostility, and disdain by all employees, but specifically the manager.
We will no longer be patronizing this business. We have spent a lot of money there in the past, and to be treated like an outcast, is not acceptable behavior to me.
This just an FYI to ther people - Do NOT patronize this horrible excuse for a child's game room.
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