Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Olive Garden - Awful service, bad food didnt make up left hungry. #758697

Complaint / Review
Olive Garden
Awful service, bad food didnt make up left hungry

Ive visited olive garden a great deal. Nevertheless, everytime i visit this OG with my loved ones, it usually eventually ends up being poor somehow. I really visited this OG the night time before having a buddy also it was good. Nevertheless, we went 24 hours later with household also it ended up poor again. We went aruond 9:15... To begin with, they offered us cold soup... It had been hardly comfortable and ostensibly cold... We got another type also it was comfortable however the primary one was simply cold. Our sister-in-law got her meal and instantly simply stated it really was poor and delivered it—yes she'd never had the meal before, but ive never noticed her complain in my own existence... I had been amazed— it should have been truly harmful to her to protest... My momis meal too was poor searching and difficult dinner, and he or she had never reported about this meal befoer also. Our meal wasnt created right the way in which I needed but i didnt feel just like worrying and so I type of simply kept peaceful and did not actually consume it but I had been thinking about possbily saying anything.

Directly after we got more soup also it was chilly - then my mom stated perhaps we ought to obtain a supervisor because nothing was correct&and we didnt would like to get the server in big trouble but simply wish they might provide us warm soup and greater meals... The supervisor nevertheless... Found our desk&listened and simply stated he'd compensation all our meals... That is it and strolled off&huh? We were amazed... I didnt need our meals comped— I needed warm soup adn my meal created the proper way... I had been starving and clearly they did not care... Subsequently no body delivered... We kept saying... Where's our soup? We waited and waited&after which my SIL said... Well it appears like no-ones likely to be getting the soup... The server arrived after which required the cool sauces and my pasta meal in the desk... We thought she'd enhance our warm foods created properly... Again we didnt need our meals comped we needed the meals we requested... We waited and waited after which recognized—it appears no body is visiting provide us our sauces or dinner? The supervisor then returned to express they had no marinade for that dinner meal and apologized... Huh? They'd no tomato sauce... He explained they didnt have 'that' type of sauce, then stated they'd no sauce quit at-all—it had been set aside— im considering BS? Its only 10 minutes after near... This really is absurd... Actually they'd simply created my SILis fresh meal... So thats simply not feasible... Clearly these were laying simply because they believed they might quickly simply compensation our foods and walk-off... Like... Ok cool you get no food and UCAN keep starving... Not&hello we will ensure it is right for you personally? It was horrible horrible merely such poor support... How might they are doing that? Therefore we believed... Okay we will get our soup right? My SIL requested the mgr if he might provide me a voucher and so I could easily get some dinner next time... Im thinking... I dont want to buy next time, I'd like it today? I arrived here to consume not get deals... I arrived for soup mainly also... And hardly consumed any... No body returned to the desk to provide us a statement, request us if we needed something. Essentially we weer handled as freeloaders or 'worrying clients' and yes we did protest but justifiably so-and somebody must have created our purchases right. Cool soup and poor food simply does not cut it...

Then Your mgr returned to provide a voucher by having an okay amount of cash onto it&that was good but again used to donot go there to obtain a voucher i went there to consume... The service-we obtained was so terrible... Just-so poor... We received filthy looks with a busboy so when my mom requested on her food in a to go container—the main one she didnt such as the mgr stated "u didn tlike it and also you need it togo"? What? You didnt cost people nevertheless... in addition you didnt attempt to create our food right and ostensibly was nearly throwing us out... Any supervisor might have created it right and perhaps provided a discount about the bill... I actually left starving as all I consumed was a plate of soup plus some bakery and that is it... They lied and stated they couldnt get any marinade for your dinner and had no soup quit&but they stated "nicely we've cool soup" and so I mentioned okay if you're able to provide me that when I arrived for your soup? And also have eaten nothing now...

. This is not right... This really is truly poor support... No body needed free foods... We needed our food created right... We quit with nothing along with a voucher which for me personally indicates nothing w/d i seldom visit olive yard... OG is just a corporate-type location which type of support is undesirable... Just how can they WOn't create peopleis meals right or provide warm soup, and alternatively simply say "okay you dont need to spend" and that is it... Furthermore my food was removed after which I wound up consuming nothing... They might have atleast quit the meals there and so I might haev consumed 'anything'... Many people may state— oh u didnt need to spend and also you got a voucher??? What're you worrying about— about anything? Again i went there to consume and left hungry... And needed to delay over one hour for no cause - you don't visit a cafe to depart hungry... That isn't okay? We're able to have attended ANY cafe nevertheless we selected olive yard, simply to get a horrible encounter... The only real individual who truly consumed was one and that is w/d her dinner was created immediately after she reported... My dinner was removed and that I needed to consume merely a plate of cool soup... Ridiculous... We were likewise not handled nicely and nearly as though we were looking to get free foods, or not spend or who understands what... The supervisor did this type of poor work... Of not producing the meals right, and simply stating "okay im comping that meal which dinner" and strolling off— huh? That isn't how supervisors behave in times like that. We waited an additional half an hour only for soup and food that wasnot coming with no one actually informed us it wasnot arriving... This is the way you handle clients... Its terrible... My children members stated they're never returning to that particular OG again and everytime they are doing proceed anything negative occurs there... That will be true-as I went the night time before having a buddy and support and anything and food was excellent... This OG must obtain work together and also the method the supervisor operated was simply not appropriate...


Offender: Olive Garden

Country: USA   State: Florida   City: Orlando

Category: Cafes, Bars, Restaurants

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