On January 8, my daughter grandaughter and I went to Applebees, for lunch The service was fine, the waitress was a sweet young girl. Our food came in a timely manner, but as our meal progressed, my daughter was eating her last chicken boneless wings, she cut it open and it was RAW. I dont mean undercooked, I mean raw My daugher who has many food issues to begin with, was beside herself. I asked to speak to the Manager, Sabrina Hogge, and he eventually showed up at our table. The Manager acted as though this were aevery day occurence and we were bothering her with trivialness. She then asked if verything else on the platter was eaten and then took $5.0 off our check. I, personally, thought this was ludacris but no where near as ludacris as the devil may care attitude from the Manager. She never even offered us an apology.in an instance such as this an apology and some sense of caring would have gone much further than $5.00 off the bill. I know that the manger did not cook the food, but I am under the impression that they are responsible for everything that leaves the kitchen. I implore that you remind your employees of the benefits of customer service. Thanks you for listening.
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