Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Cowboys Night Club - Customer Support/Detailed Info. #584033

Complaint / Review
Cowboys Night Club
Customer Support/Detailed Info

I've attended boys for awhile today. I'm perfectly conscious of there specials on FRI and WED evening deals. They've a wristband as you are able to buy for five bucks and you will consume free of 9pm til night. I'd attended the service on 4/29/10, Thurs night with three different friends. We'd noticed a gossip the membership was eliminating the arm bands on Fri evening. She advised us, "we still have Fri evening arm bands and today we've the wristband and two additional deals, $. 75 dollar beers and $1.50 pitcher of beverages." She also stated she believed the unique today (thurs) began at 7:00pm, but she wasnt sure. She questioned us to make sure the full time.

We wound up requesting the lady at the front end and he or she mentioned it didnt begin til 8:00pm, therefore we put around for another time.

At 8:00pm, we returned towards the top; myself and my three buddies purhased the arm rings at $10.00. The lady in the table advised us of the $. 75 and $1.50 deals. She also stated we'd to obtain our beverages about the third-floor. Which we werent total pleased about but we worked.

We visited the upstairs 3rd floor club, the bartender asked us what we desired. All of us requested for bourbon & coke (well beverages). Then he stated the only real unique were the $. 75 and $1.50 beer deals. $. 75 for almost any container beer and $1.50 for almost any pitcher of alcohol. Myself i bought a beer for $. 75. (I dont actually like alcohol, its not my regular beverage.) We questioned him for that regular red glasses they function with, again being that people have now been for this location the prior breaks. The bartendar alongside him stated they havent had the red glasses in annually. Which didn't seem sensible being we were below the weekend before.

Then we requested since we were totally confused currently being informed three various things. We requested the bartendar to describe which he did. The unique was the $. 75 drinks and $1.50 pitchers. We went downstairs to talk to the lady since since it's been notably told us. We'd have experienced to buy the $10.00 plus extra address for almost any beverages.

We went downstairs and we requested her concerning the deals and he or she described the unique in greater detail concerning the extra price. We talked together with her and lastly we chose to consult with a supervisor.

At this time we've between your four people used forty bucks and seventy five pennies; all that's been consumed at the moment was one alcohol.

We waited for that supervisor to reach for forty moments provide or consider. The supervisor, directly after we determined who it had been, had previous people like 3 times. Therefore among my buddies returned towards the entrance and also the supervisor type of arrived around, ultimately.

I began speaking with him and described the problem. I told him about all three tales. He listened and repeatedly held telling me the pitcher of alcohol wasnt $1.50 it had been $1.75. That we wasn't interesed in?

The supervisor stated that he didn't possess the capacity to do reinbursements. I expected for that individual I had a need to keep in touch with who might. T the finish of the info he explained he'd to check on along with his team. He went and returned.

Advised us that his team thoroughly described the unique to us which was all he explained. Our buddy subsequently questioned him nicely if it was told all people thoroughly then why might we've invested the sole ten bucks we'd, just-so we're able to save money following the five.

Toward the conclusion of the discussion he essentially got this perspective that there is nothing that would be completed. Again at the moment we're out forty bucks and also have bought one alcohol. We're all totally sober and incredibly dissatisfied since we do come and invest our hard earned cash at there service. I expected him what he believed we ought to do he explained make the most of the unique or we're able to move elsewhere.

Therefore The knowledge itself is just a small within our opinoin was undesirable. I understand it terms its a little quantity of money but when they'd trained with back we'd have significantly more than probable bought beverages with that cash. All of us work-in the food business and we cope with visitor support problems constantly. We weren't being irrate or unreasonable about some of this, we simply experience again this isn't right. I anticipate an answer, I'll be calling the supervisor requesting to consult with another one. I sadly don't recall his title, but i intend on discovering.


Offender: Cowboys Night Club

Country: USA   State: Colorado   City: Colorado Springs

Category: Cafes, Bars, Restaurants

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