Usacomplaints.com » Foodstuff » Complaint / Review: Real De Minas Restaurant Aurora Co - Unethical business practice. #679288

Complaint / Review
Real De Minas Restaurant Aurora Co
Unethical business practice

On Tuesday, May 3rd, two school-age women were outside the Actual De Minas cafe promoting deals to get a fundraiser. I purchased these deals plus one of these included a discount to get a “Buy One Meal and obtain the 2nd among equivalent or reduced worth free” at Actual De Minas. The sole agreement towards the discount was that it'd to become utilized after 4pm and may not be properly used with every other deals or presents. On May 9th I returned to make use of among the deals and prior to the server got our purchase, I questioned her if we're able to make use of the discount and he or she said yes. I also requested a beer with my dinner.

Following The dinner, the server found our desk and informed us the supervisor of the cafe (his title is Ociel Luevanos) stated that the coupon wasn't legitimate plus they weren't likely to discount the meal since the alcohol that I requested been on unique that evening and since I have got a discount about the alcohol that it invalidated the discount.

We attempted to speak to the supervisor and condition that we frequent this cafe frequently, and that he'd be dropping a person and he responded with, "That Is good, " and shrugged his shoulders and went away. He'd not keep in touch with us and ostensibly dismissed us and went away. He didn't provide to cost us top dollar for that alcohol or something so we are able to make use of the discount. He'd an extremely poor perspective and was really rude. To top it down he originally created the server reveal we couldn't make use of the discount, also it was apparent she was really ashamed and experienced terrible concerning the scenario. This supervisor didn't actually apologize or attempt to clarify the problem. We did not understand that wish alcohol is on unique that evening (that was not informed to us when purchasing) invalidated our discount or that beverages had something related to a discount that's especially for an entree. Whenever we were departing we requested for his title and he informed us his title is Juan which he's the dog owner. Nevertheless, he passed us a card having said that he was the supervisor and had another title onto it (Ociel Luevanos). Overall, after visiting this cafe often, we shall no further be. Simply viewing the way in which this supervisor/operator runs is company simply would go to display they don't benefit their client's fulfillment. And of course when the organization will promote with discount books they ought to atleast recognition their particular advertisement.


Offender: Real De Minas Restaurant Aurora Co

Country: USA   State: Colorado   City: Aurora
Site:

Category: Foodstuff

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