Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: McDonalds - Berkeley Springs, WVA - crappy food. #504187

Complaint / Review
McDonalds
Berkeley Springs, WVA - crappy food

This McDonalds service was horrid! We ordered 2 number ones (big mac and fries and drink) NO salt!!! A big N tasty, That wasn't so tasty at all. One quarter pounder, two kids meals, and two wraps. When we got our meal I did not even think to look inside the bag, due to being in other Mc Ds in other cities and towns was never an issue. After we ordered our meals the girl read us back our order so i didn't feel the need. Well after driving out of the parking lot a friend started to look through the bags and well most of the order was missing. They placed 2 orders of SALTED fries in one bag, and stuffed more than a handful of napkins in one bag. The other bag had just about the same amount of napkins along with one Big mac and one quarter pounder. We went back, they fixed the order the second time. Eating the food was just as bad as the service. The big macs tasted like pure sugar. My friend gagged on his overly salted quarter pounder, and once again the fries in all the meals were saturated in salt. It was over $20 for these meals and no one got to eat them, it was so bad. My family was outraged at the poor service in this place. The staff are obviously not doing their job at all and no one is there to supervise. It was no wonder when we shared our experience with some of the locals most said " I never eat at Mc'Ds because it's money being wasted, on poor service and the food sucks!" I Had to agree there! I know Myself and the rest of our family will not go there again! I may have to try another state if i was to have to endure another tragic adventure.


Offender: McDonalds

Country: USA

Category: Cafes, Bars, Restaurants

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