Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: AT&T Gift Certificate - Rip off. #452508

Complaint / Review
AT&T Gift Certificate
Rip off

I obtained a contact from AT&T telling me I'd been granted $25 gift certificate for choosing to make use of their number-document mail payment program. Excellent! After I continued point I came across the rip-off.

To be able to make use of the certification one needed to select a cafe. Even though that there have been no eateries near where I reside, I scoped out these in towns I really could push to. Then I came across that to be able to make use of the $25 gift certificate - with respect to the kind of cafe - I'd to-order atleast $30, $45, or$50 or more of food. Then I noticed that restaurants labeled on something from 18PERCENT-27% gratuity BEFORE subtracting the gift certificate.

If it was insufficient, some restaurants just released $10 gift certificate (no note in regards to what you could get for that stability).

Therefore, then I decided to make use of the $25 gift certificate for product and visited the fruit area to find out I'd have to purchase $75 value of item and pay shipping & handling.

I'm a senior dwelling on minimal revenue. Why might I choose to generate long-distance to some cafe to pay for $20 or even more simply to receive the AT&T certification.

I tried calling AT&T however they set me to Restaurant.com. First, after detailing the issues in utilizing the certification I questioned easily might obtain $25 to make use of at additional restaurants nearer to house, or contain it set like a credit against my phone/DSL bill. Not comprehending that I had been speaking with Restaurant.com the clear answer was no. I required to consult with a boss and he or she simply stated that it had been their business that offers the present vouchers to AT&T and that's the way in which it's put up.

For me AT&T may maintain their present vouchers - they're worth nothing when they CAn't be used-to receive $25 value of item.

I really hope others may complain about that therefore AT&T realize that offering with one-hand and getting with another is common of present day client-no-customer support!

Maureen Site

Covington, GA


Offender: AT&T Gift Certificate

Country: USA

Category: Cafes, Bars, Restaurants

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