I ordered 12 Stefie Bar Stools this month (12/08) @ $164.00 each that shows a single foot rest in the front of the stool on the website. When I received my order, they send a stool with a horseshoe foot rest instead that needed to be secure using a small screw in all four corners. Maybe its Barstool Supercenter fault (Monster Bar Stool do not have Stefie and Barstool Supercenter shows Stefie with a front foot rest) for not changing or updating the correct picture of Stefie.in any case, I raise the issue of safety of this furniture.
First, four holes of the horseshoe foot rest do not align properly with the stool. There machines just put holes on the stools and nobody check if they will align properly to the horseshoe foot rest. Second, if your lucky enough to put them together, you stamp on the foot rest and it will fell-off, because only a small screw hold the foot rest and the stools. Third, the two end of the horseshoe foot rest protrude at the back about an inch which might and can cause injury as it did not have a safety rubber to cover that stainless steel edge.
The owner of Monster Bar Stools, a sweet lady and very nice, tried everything she could to return it to Eurostyle Manufacturer @ 2165 East Francisco Blvd. Suite E San Rafael CA 94901... Attn: Matt... But she was told that they will charge me $516.00 re-stocking fee plus shipping... That is there no hassle return policy? They send me the wrong order with a safety issue and all I'm asking is a replacement of my orders but they are asking too much to get it back... EUROSTYLE COMPANY DO NOT WORK WELL WITH CONSUMER and I'm warning everyone to be careful when buying there products.
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