I hold American Express credit card and I must say that I have suffered losses twice because of very poor service by them. And to my utter surprise, the same mistake was repeated in both the instances. Difficult to write the whole story but to cut it short, they never care about customers. They are ...
It seems their online system dumps you login / password every few months which requires a call to the "customer service" number 800-365-7772. This number is generally ignored by them and at present I have been on hold for 1:18 hours. I didn't create the problem, and only want to make a ...
The drive thru teller window was closed at my neighborhood branch several months ago located at Forest Hill-Westover Branch in Richmond, VA. It is hazardous and unsafe to walk from the parking lot across ATM traffic to the bank entrance. Closure of this service is also discriminatory to elderly and ...
This branch is really bad. Poor training and service. I have been a bank customer for many years, and maintain large personal and business account balances. Started using this branch when a closer one closed. The service is bad, may be because in moderate income neighborhood. Last week they really ...
Unhappy. Took out the card with the plan to pay it off with HSA. Just logged on and can't pay the bill with a debit or credit card. Sent an email and will call tomorrow. This is a complete hassle who ever heard of not being able to pay online with a debit or credit card??? Hopefully no problems ...
I applied for and received a Discover Card through your company Tapjoy from within the D-Day game expecting to receive 400 gold as a reward. I have not received the gold and I am unable to even request that this issue be looked into as the offer does not show up in your "missing gold?" ...