Universal tax promised me a refund of $3000. I had been to several tax offices and they were all telling me that I was not due a refund because I got paid in cash and I did not have a valid SS# only my ITIN to file my taxes. I went to Universal tax because a friend of mine told me they had filed his taxes and he got a refund even thought he did not have a W-2 and he only had ITIN number like me.
When I got there the tax preparer asked me how many kids I had and I told her 3. She said how much money did you make I told her I made about $12,000 and got paid cash. She said Okay your getting $3000. I signed and paid and that was the end. Two months later I am getting letters from the IRS asking me for information about my employer and my income. I was not able to provide proofs becaus I got paid cash and then suprise I get letters charging me thousands of dollars. Stay away from universal tax llc in florida, unless you want to owe money to irs!!!
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