Universal is working in conjunction with ICS-Steven. Universal has had my papers since November 16. This all started on November 1 with ICS. Between ICS and Universal, they now have $130 of my money.
I was told by ICS that I had to talk to Jay at Universal. I have made at least 8 phone calls and have not yet talked to "Jay." Also, when you call their number it is a phone message that says no one is here leave a message. They don't even say Universal Financial.
So, now ICS has not answered any recent phone calls or faxes and I have never spoken to "Jay." I have reported Universal Financial to the Office of Financial Institutions in Kentucky.
I have told both companies I will go to the FBI if I have to.
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