My Wells Fargo BillPay posted a payment to JC Penny for 180.43. I do not own any money to Penny neither I posted any payment, but a payment was posted on my Bill pay account and I was told it can not be retrieved. I confirmed with Penny that I do not owed any money. WellsFargo offer to additional protection at a cost for my accounts on line. What a ripoff. This happens once more in the pass for a $200.00 charge place on an account I do not have and it was a problem to get the money back. I would like to know where I should go to report this type of business from Wells fargo.
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