I think that I am a relatively normal human being. I make mistakes and I will readily admit that I am not perfect. I try my best but sometimes my best isn't enough.
I banked with Wells Fargo for a few years before I finally called it quits. I paid my share of overdraft charges before I decided to move elsewhere.
Last week I received an overdraft notice from Wells Fargo even though I had not used my account in over three years.
What happened was that in my glee after winning an online auction i clicked on my paypal account and payed with the wrong bank account. Ooops. Wells Fargo did not honor the withdrawl for $9.96 or the second one for $20. They refused them both not even honoring tham and charged me $30 each two times over. $120.
I called twice today to try and resolve it. I was even willing to negotiate. Not only was I told that they would not overturn them I was also patronized and made to feel like an irresponsible little kid.
"unfortunately you will have to pay..."
We all make honest (and sometimes stupid) mistakes. I don't need Wells Fargo lurking over my shoulder and drooling waiting for me to make another one.
How long is it going to take before there are lawsuits against banks for their behavior. What they are doing may not be illegal. But from what I have seen personally as well as heard from other Wells Fargo customers it is absolutely dispicable.
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