I ordered The Complete Guide to Mystery Shopping Second Edition. I started to call the companies in the book. I called one company and that person said that they don't use the National Financial Publications, Inc any more. I continued on down the list and I realized this is not what I wanted to do. So I started to call the company and got a recording each time and then I got a different phone number for customer service and that number had a recording. So I ended up e-mailing them and got routed to complaint. So here I am.
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