I was looking to find out my credit score when I came across ScoreSense.com. The site offered a $1 refundable processing fee, to receive my 3 free credit scores, and begin a trial membership in ScoreSense credit monitoring. At the end of the 7-day trial period, they said that my credit/debit card would be charged $29.95 on a monthly basis unless and until I call to cancel my membership in Score Sense.
I was charged to the full amount from my account 3 days later. There was never a $1 fee charge. When I called, the gentleman whom answered, although trying to be nice about the situation, said he could give me a refund if I didn't cancel my membership and just use their monitoring service of $2.99/month. I told him I didn't want the service, just wanted to cancel and how I was upset about the charge. He then asked did I not get to see my scores, like saying to me well you have to pay if you want to see them. I told him that wasn't the point. He kept trying to wiggle around the fact I wanted to cancel by offering other services. I finally told him firmly to just cancel my membership, keep my dang money, and erase my debit card and phHAVING TROUBLE WITH THIS FORM? Are you using an iPhone or mobile device? Click here to use our simple text form. One number.
They need to be honest and let people know they will charge the full amount immediately. There is nothing free about looking at their site.
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