Usacomplaints.com » Business & Finance » Complaint / Review: Metalmaster Roofmaster - I was surprised and disappointed at the hidden cost and the way in which it was handled. #955234

Complaint / Review
Metalmaster Roofmaster
I was surprised and disappointed at the hidden cost and the way in which it was handled

Top Owners of McHenry, Illinois arrived to my company to research a guarantee state. I advised the repetition to I would like to know when the problem was under warranty or not. The organization repair individual examined the issue and decided that it had been not really a guarantee problem. The technician created an indicator of what I really could do to fix the the issue. I thanked him for being released. I closed a duplicate of the paperwork that confirmed he arrived for that guarantee phone. Many weeks later I get a statement within the email type Top Experts for $300. I named the organization and talked for their billing supervisor. She stated that despite the fact that her technician mentioned that it had been not really a guarantee problem and that I directed him to not create any repairs because it wasn't coated, that people still owed $300 for ostensibly a visit cost (which by their very own entrance is $75). I mentioned the technician didn't create any repairs and that I shouldn't owe something. The payment supervisor subsequently stated that I'd to cover her technician to research to find out if it were under guarantee or not (so just how is the fact that a guarantee cal?). I had been amazed and dissatisfied in the invisible price and also the manner in which it had been managed. The payment supervisor mentioned that usually they cost $500 to get a support. I expected her where does it suggest that on the paperwork since I didn't view it on some of their paperwork. She suggested that I had been obtaining a package since I just needed to spend $300. Again a hidden price. If Top Experts have been completely in advance I'd not feel just like I'm being benefiting from by dishonest business methods. At the conclusion, the supervisor confronted to prosecute me if (“you may notice from my lawyers”) easily didn't spend the $300.


Offender: Metalmaster Roofmaster

Country: USA

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google