I'm extremely dissatisfied using the method Hyundai decides to DISHONOR its "bumper-to-bumper" guarantee... Which appears to be ineffective
Once The check-engine light arrived on in my own 2008 Hyundai Sonata, I instantly ceased at my normal service storage. An extremely trustworthy and truthful organization, I'd prefer to include - the technician explained to obtain it towards the seller because it was nevertheless included in the guarantee.
Since I'd to generate it house (only under 5 kilometers!!!) I called the Hyundai dealer in Alexandria, Virginia to ensure it had been ok to generate it using the lighting on, plus they said yes. Nevertheless when I got home I observed foul smelling exhaust gases after I got from the vehicle.
After talking to the Organization Customer Support Representative (who had been really ethical and individual about detailing the GUARANTEE in my experience) I'd the vehicle towed towards the Hyundai Supplier in Alexandria, VA - simply to make sure that nothing else could be broken.
It had been "identified" having a damaged motor indicator which have been short circuited I questioned if it had been a protected fix: "NUMBER. It's harm from some other supply, evidently some type of animal chewed-through the cables."
Imaginable how amazed I had been
The injury wasn't THEIR problem... But nowhere within the guarantee does it express something apart from an act of God, misuse, neglect or incorrect preservation as cause to standard about the guarantee protection of repairs.
After I called Customer Support at Hyundai America, a repetition called Olivia, mentioned pet harm isn't protected within the guarantee because it is definitely an "OUTSIDE SOURCE".
Exactly What A couple of PHONY GARBAGE!!! I wonder why they actually bother supplying the Guarantee at-all... It's evidently ineffective.
Today I'm caught spending almost $500 in repairs!!! Easily had recognized the guarantee wouldn't be thankful I Would took it to my normal technician who's truthful and reasonable in his transactions together with his clients... And it has never gouged anybody by getting excessive costs for repairs!!! (JAPANESE AUTO-SERVICE, Annandale Rd., Comes Church, VA)
I regarded getting the vehicle towed in the dealer to my normal technician however the pull costs might have been significantly more than $150. After all the disappointment and outrage it appeared a moot point... Therefore the seller does the job, in the end.
As time goes on I'll NEVER consider my vehicle back again to a Hyundai Dealer... I'll think about the guarantee null and emptiness... Because the truth of "BUMPER-TO-BUMPER protection is semantics - no foundation the truth is whatsoever
Ashamed
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