My story is the same as all the others here. On august 2nd they got me for $249. I have been dealing with them ever since and there has been one delay after another.
To start with it would be a couple of weeks but on the recording it was 25 days.
Then it was 25 business days. Then on 9/6 They also gave me a fedex tracking number and stated that my card would be here by 9/10/04. On 9/7 (I think) I talked with fed ex but fed ex didn't have the card. I talked with another rep who stated that there had been a problem with shipping and fed ex would have the card that evening or the next morning and I should have the card by the end of the week.
Today is 9/13 and fed ex still hasn't recieved the card. I called them back and talked with another rep who got short with me stating that they have no control over the shippers and the 25 days was aproximate and not definite. I told her that if I hadn't recieved the card by 9/17 I would be looking into filling charges. The rep said "Then don't bother to call us back" and hung up on me! I found this site and am now posting here. If some one already has leagal action in progress please contact me through this system if there is a way to do that.
I also tried to find a local phone number or any other info I could but there are no listed numbers for them on-line through switchboard, the super yellow pages, or the verizon directories or 411 wireless on my cell or 1411 information for my home either.
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