I closed on my loan in May. It is now September and I just got hit by Hurricane Francese. I called to file a claim with my insurance company, and to my suprise they have no idea who I am and have no information on any policy that I had.
In my closing I paid the insurance comapny ARC Insurance. $1,131.33. The woman with whom I have delt told me that Todd my loan officer did not complete the proper paperwork for my insurance so I have NEVER been insured not one day.
There is now another LARGE storm in the ocean that is threatening our home and we are not insured. I am pregnant and have two small children, this house is all I have and I am in danger of loosing it, because Ameriquest failed to file the necessary paperwork.
I have called on a umber of ocations with no help. They do not seem to this they are responsible for this. Now my money was returned to TurnKey Title Company and I have heard nothing from them as well. If anyone has any advice PLEASE CONTACT ME VIA E-MAIL!
Thank you
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