My policy was cancelled by Homesite because my kitchen was under construction during their underwriting/inspector visit in May. So they sent a letter to me stating I'm cancelled and I would be given a check for my prorated balance (463.00) in two weeks. I called them for the past 4 months waiting and checking for this check that never came. I called them today after I was promised that it would be sent in two weeks. They now tell me it was cashed back in June and case is closed. I asked for a copy of the check. It was signed in block letters and appears to be cashed at an ATM. I asked them to start a fraud investigation and they said its up to me. I explained to them to please call their bank and start the fraud invest and they will not. They consider the case closed. I called their bank and they also said that Homesite must start it.
This company is the worst... The people there are ignorant or just programmed to say "No".
I know have the Post Master General involved...
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