Complaint / Review
Ocwen Federal Bank
Cashes mortgage check but fails to post to my account.incompetent financial institution

Ocwen Federal Bank recently bought my new mortgage. After cashing my first payment check, they failed to record receipt of my payment and have been harassing me with 8:00am phone calls. Now, despite my faxing a copy of the cancelled check, they have put me out for collection with a law firm.

Despite repeated phone calls and faxes they refuse to speak with me and continue to treat me as if I missed a payment.in 40 years of paying mortgages I have never had a bank even lose a payemnt. Ocwen Federal is the most incompetent financial institution I have ever dealt with.