I am from Louisville, Ky and have been trying to get a refund for 3 months now. I talked to a lady about 16 weeks ago and she said we would recieve our money in 12 to 16 weeks.
After about 12 weeks I called and they said it would be the end of July when we should be credited back to our account the $217.00 they charged us for the benifits. Well, it has been almost 24 weeks and there has not been any credit to our account so I called. The lady on the phone said they were having computer problems and it would be the end of August before we would get our refund.
Today is August 16 and I called to talk to someone and the line has been diconnected. So, I called information in New York and they gave me another number and guess what it was disconnected also.
I am not sure where we will go from here but it looks like we won't be getting our money back. Good Luck to all of you who have been getting ripped off from this company. May the GOOD LORD have mercy on their souls.
0 comments