I have endured the questionable recording practices of 5/3 for some time. I cannot and do not fault them when I am charged a know fee for poor record keeping but I did want to share a couple of stories in which 5/3 stole my money and left me with little recours. First - The Winter of 2009 blasted my area with ice and put my town in a state of emergency. The all branchesof the bank were closed for 2 1/2 days but corporate (in Cincinnati) kept on pluggin away. I was unable to deposit money in my account due to the bank closure and overdrafted three items. When they opened back up and I addressed the issue I was told the would only refund 1/2 of one $37 fee but only if I agreed to open a 5/3 Early Access Account (which currently breaks Kentucky State Max Interest Rate laws). After I opened the account I was not allowed access to it for 60 days? In short I was not allowed to make a deposit by no fault of mine and they were unwilling to waive all of the fees. This is the latest way the legal thieves will cause overdrafts. If you have a pending transaction that WILL NOT POST on that day it still goes against your balance even though there is no attempt to post to the account. Here is my example... Started Wed morning with $110 beginning balance and had three debit card transactions posted totalling $89 which left me $11 ending balance. My daily activity still shows this and never has shown a negative balance. On Thur I was charged $111 in overdraft fees and I was told that there was $62 pending transaction (which posted Thursday) that made my available balance less than required to cover the 3 debit transactions when ordered from greatest to least. Fyi... Only one if least to greatest. They confirmed they could not have posted the $62 on Wed if they wanted to and made no attempt to post it to my account. They did not receive trhe transaction from the vendor until Thursday. The overdraft notice reads that my account balance is ($50.59) but my daily balance has never reflected a negative amount during this situation. I was told that the ($50.59) was an 'Overnight Balance' even though it reads that was my beginning balance on Thuirs. To top all of this off I had utilized their website to transfer $270 from one account into the other on Wed night prior to any postings taking place. The online transfer showed that it was posted to my account at that time and my 'AVAILABLE BALANCE' was adjusted according. I was told that even though it showed it was posted and it was added to my AVAILABLE BALANCE it was not because I performed the activity after 9:00 pm EST. To repeat even though my account showed there was an adequate available balance I was told that 'no that was not correct. You would have seen that but it is actually not posted' I am in search of attorney and will post when (not if) I find one.
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