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Complaint / Review
Customer service

They like collecting escrow payments but don't really follow through on paying your taxes on time or paying the late fees when they are over due. I have only called 6 times to explain to them the importance of paying bills on time and every time they tell me a manager will call me back in 24 hours. So far, no call. BAC sold my loan to them, it only took then 1 month to display their ineptness. Run away from this lender!

Offender: Mortgage

Country: USA   State: Texas

Category: Business & Finance


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