Fifth Third Customers run, fast. I don't really know where to start. They are absolutely the worst bank ever. They are greedy. Can't get enough. Didn't they get a bail out from the federal government.? They are nice as pie when they are getting you in debt but nasty as dirt when you hit a bump in the road.
We run a business. We had 2 checking accounts, business credit card and a savings account. Have also paid off a loan there. I have an account with my husband which has nothing to do with the business which is with my family. First, they hold any checks that are written to the business for 3 or 4 days. While they are holding the money you are trying to run the business, writing checks and debiting, and then the bastards charge overdrafts. Its not bad enough that they charge the overdraft but they charge it every day that the account is over drawn. They also let you go way over on the debit when you are already overdrawn.
The business credit card was late and they took money out of my personal account, emptied the savings account, and the business accounts overdrawing all the accounts and depleting the savings to nothing. That was the cushion money for the winter. I never authorized this. They told me my name is on it and they can take it, what! No authorization and no notice. Our overdraft fees for the past year are in the thousands. Could have paid off a loan with that money.
Now, the harassing phone calls. They start calling on SUNDAY morning at 7:00 A.M. What do you think I can do on Sunday morning, stupid people. They call 7 days a week, early to late. Spineless people won't leave a message, get the machine and then hang up. Last Sunday morning I just took the phone off the hook Dial until your fingers bleed I'm not answering.
Going in to the bank in the morning. Took money out of my account with husband. HE went to put money in the bank we are overdrawn. Still have checks out too. Also Monday I made a deposit and they put it in the wrong account. Put in the business and not personal. They took half of that for the credit card.
These people have no morals at all and less brains. We have opened business accounts at another bank and they are not getting another dime. They want $50 to close the business accounts. Going to one branch to take out any money that is left and going to the other branch to raise hell.
They also froze the credit card and kept our rewards points. Several hundred dollars in points. Stated were in collections. News to me. Making a payment every month and making up even when we get behind. Stated if you make a payment today we will match that payment and get you back in good standing. Lie. I made $750 and they only matched $500.
They put you in the hardship program and they send you more applications for credit cards. This is predatory lending.
I have banked at this bank for over 20 years. Have gone through several names changes including King City, Charter, Civatas, and 5/3. Can't wait to get away. They can talk to our attorney if they want too.
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