I got a home improvement loan with Citifinancial. I took out the insurance in case I lost my job, hurt, etc. I 'm now out of a job, and the insurance company (Trinton) which is Citifinancials insurance will not take up my payments as they said that would. They say I did not have enough hours pre week in to qualify. I have shown them my pay check stubs, tax returns and my ex-employer has giving them the proof they need. Now they tell me that my ex-employer never gave proof. When I speak to someone at the local Citifinancial office they tell me there is nothing they can do, the insurance company is a private company.
When I call the insurance company they answer the phone as Citifinancial. They are all one in the same. I'm now 2 payments behind, and they tell me not to worry until I get things worked out with the insurance company. Well I think Citifinancial should be the one working it out with them. It is Citifinancial's insurance company, and the insurance company owes them. If I had not been making the reuired amount of hours I would have not gotten the loan.
This company is a RIP off company, and now I feel they are trying to give me the run around, telling me not to worry about the past due payments so they can foreclose on my home. If any one knows what I can or need to do please let me know.
0 comments