Brokers are supposed to work for the paying customer not screw them over. Called this company when I was told they had great customer service and they really help the customers out. I called to set up business coverage with them, said I was new to AZ and opened a retail location and I need to get all the coverage needed to get my store covered. They had no problems taking my money but when it came time to file a claim due to a break in they said The only covered they gave me was the bare bones liability covereage, When comparing prices informed them what was needed, and there prices they were comparing with was a full coverage deal, Liability, theft damage and all with inventory. All the ovner can say is that" you didnt read the policy before I signed it". I informed him that when I discuss a policy with a broker and he is matching other policys with same terms, and we agree apon issues, that what I thought I was signing, not some Bait and switch, Over priced Brokers and they didnt give a rats ass, And I have mutiple policys with this company, Will be cancelling all policys in the morning and calling my attorney for BAD Faith.
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