Jan 17
Credit One Lender
P.O. Box 98872
Vegas, NV 89193-8872
Paula Thompson
To Whom It Might Matter:
Our title is Paula Thompson and that I was a Credit one-card owner, or I'm attempting TO NOT BE.
In June BBVA, another charge card organization, attempted to move the total amount of the Credit one-card for their consideration and were informed you didn’t do exchanges. I asked too and also you explained exactly the same tale. On 6/16 I created an ordinary cost of 63.95 and by 6/29 you obtained a look for 523.13 to shut the consideration. I acquired another notice of the stability and was informed there is an 11.00. I had been also informed easily desired to spend my statement instantly there is a 10.00 show transaction charge. Despite the fact that I believed it was wrong I settled 21.00 on 7/20 to complete and pay-off this consideration.
This consideration hasn't been closed and that I am at wits end-on how to proceed to obtain it shut. On 7/20 I spoke to some Tracy Wilson at 12:30 pm who assured me-she might have it shut. After more email updates I named on 8/9 at 11:40 am and was handed guarantee it'd be shut and was actually provided a verification number #446947293878 and was informed a notice could be delivered to verify this. More emails arrived stating I had been overdue. I named 9/6 at 10:00am and was informed exactly the same tale that my consideration could be shut along with a notice could be delivered. On 9/27 I spoke to some Matthew who stated he was a boss but couldn't provide me a lastname based on plan but his #was 50918 and he'd personally obtain a notice out in my experience. No characters actually came. I did so dismiss my email for some time considering it hadn’t swept up however using the quality. More emails arrived and that I named at 10:04am on 1/12 challenging that I keep in touch with a boss. I had been disconnected after waiting about the point until 10:25am. At 3:30 pm I called when I completed work and spoke to Stanley, again no lastname permitted, his # 50102, a boss who assured me he'd personally shut this consideration and deliver me a notice stating just as much.
Today it's January 17 and my equilibrium is. 01. I anticipate more costs and costs to become included on because they have since I have shut this account…on and on and on.
Exactly what does an individual have to do to shut a merchant account along with you? I don’t understand what else to complete —By today I'm composing Television Channels, The Greater Business Office, along with a lawyer. If this affects my credit by any means I'll consider appropriate action. Stating I'd like quick focus on this issue is long-past. This really is therefore extremely absurd that I shiver to consider the way you hold-down the folks with poor credit (this really is who your audience is) and make sure they are hostage for your card and costs. Five dollar charge to make a transaction? No balance transfers? No-closing of balances no real matter what is performed?
Truly annoyed and likely to solve this on my finish,
Paula Thompson
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