I am a victim of mortgage fraud on the part of Metlife Home Loans. Their payment processing center is actively refusing my payments, and then they are claiming that I haven't paid them and are threatening me with foreclosure. Their customer service personnel are absolutely useless, and rude; and I've contacted their corporate headquarters and their form for reporting wrong doing. I got no response. I now have to shell out money for certified mail, and possibly a lawyer because of these scam artists.
I've contacted their customer service at https://contactus. Metlifehomeloans.com/custInfo/contactUs_Online.Asp? Ft=c
That site is useless, and you can't even email them back directly, so you can't prove what you have written them, but only prove what they write back. They would do just about anything to keep you from making your payment, and go out of their way to keep you from proving that you have tried.
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