Quicken Loans contacted me about lowering the interest rate on my home loan. They told me there would be no cost to me. I was about to do get started with this process with one of the local banks in New Jersey. Since we had arranged our last mortgage through Quicken, I felt like we could safely use them again. The deal (as it was told to me verbally over the phone) was that there would be no out of pocket expenses to us, and we would be getting a 4.25% interest rate. 5% lower than our current rate. I took the bait. To secure this rate I was to give them a $500.00 deposit which would be refunded to me upon closing the loan. After they sent an appraiser to our home, he sent them an appraisal that was $250,000.00 lower than the one a year and a half earlier. They then told me that there was not enough equity in the house for us to get the loan. They kept the $500.00 that they were supposed to refund to me.
I got ripped off by Quicken. PS the city assessed the home at $150,000.00 more than the guy that they sent, a guy that siad he had no idea what the house was really worth.
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