I subscribed to a financial advisor service. Market timing being a big part. General advice about sectors such as gold. Muiti service approaches and varying costs. I took The Wellington Letter ($50 a month or $500 a year (not huge but the principle here) that promised updates one to two times monthly.
I logged in on Nov 26. About 14 days since the last update I had been getting two a month. There was a solicitation on the home page (huge, colorful) for the Wellington Letter that ended saying, " in fairness to our subscribers we only give you an excerpt from this update" SUBSCRIBE NOW. I logged in to the site and saw that I had not received an update on Nov 26. I sent a polite email simply asking if I had missed the update and that began a series of back and forth emails in which Bert Dohmen (or his rep) played with me as if I were an idiot. After 2 or 3 emails he would say "What service are you referring to?' And "we have not given a report on the WELLINGTON LETTER" We told you the reports sent were for other services. (The front page of his website loudly hypes the Wellington letter on Nov 26 and gives advice up to the "in fairness" sentence.) and We TOLD you we had given updates from other services. The emails used LOTS of bold letters and were definitively sarcastic. Always making me sound dumb..
The tone was rude and arrogant. I was floored. I had signed on to the service on a monthly basis charge but my credit card was charged the annual rate. After trying to get this straight without success I gave in and decided I would accept this. I had it on contest with my credit card for several weeks. Couldnt get a reply from Dohmen to this query and. I was afraid I would miss some big news.!! SO dumb.
The advice so far has not been helpful, I have lost some money following the advice but that happens with any service. Dohmen hypes himself so aggressively and dramatically that I should have been forewarned. Dec first, still no update. Anybody heard of him? Tread lightly.
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