Ok, so I had the misfortune of joining during their Wells Fargo conversion from Wachovia, so I forgave their losing my documents 4x's. Yes you tea fit correctly, 4x's. EVer since then, if there is any need to involve them in my day to day life, you can rest assured it'll be painful.
Proverbial "straw on the back"? Well, I have 3 biz accts with them, all with completely different names and ATM cards, so why is it when I go to deposit a check to acct A it goes to acct B, causing all kinds of overdrafts, and not a single useful telephone CSR to help remedy the situation.
And this is just a summary of my hell with them.
The worst bank..
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