SunTrust needs to function as the toughest lender actually! I created the error of changing to SunTrust after Bank Of America began feeing their clients to death. Because it works out, SunTrust is much more dishonest than BOA between almost all their costs, dishonest banking methods and positively terrible customer support, or must I declare lacktherof. They screwed my bill up numerous occasions, because of worker mistakes, and each time needed to combat together to obtain things fixed. This last time-around they screwed it-up so poor that my cash was eliminated and consumed up in several facility costs to get a deal used to do not really create! Two department workers really had the nerve to shout at me and handle me just like a three-year old after hassling together over this case for three months! They actually had the nerve to express "the financial institution doesn't make errors". Yes, right. These same two workers were overheard by my buddy which was with me discussing a scenario in which a deposit have been published incorrect plus one of these requested another if he must contact the client to tell them. Another worker informed him no, simply go right ahead and approach it. Is the fact that the type of lender you'd trust TOGETHER WITH YOUR cash? I've since submitted a proper complaint from the department and wish both of these workers get dismissed. It's obtained an overall total of three months, numerous calls and reps in the 800 customer support quantity to correct points out and so I might shut the consideration.By that time, I'd previously composed my brain that SunTrust wasn't a lender to become respected. Hmmmm, perhaps they ought to alter their title to SunMistrust. Absolutely could be a lot more befitting. Next headache, I made a decision to consider my business elsewhere. The consultant in the new lender I visited explained he heard tales like this just about every day from clients who quit SunTrust because of dishonest methods and beyond poor customer support. Our recommendation is when you have a merchant account there, leave instantly! If you should be contemplating them for the lender, do not get it done!
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