Apparently this company purchased my old credit card account recently. An account that the balance went from $185.00 to $745.00 in on swoop. I've already advised this company that I would not pay that balance.
Arrow Financial called my home on April 12 and harrassed my 10 year old, scared her into believing her mommy was in trouble, just so she can verify the information that they had on me and also, to provide my job information.
When I contacted the representative Karen Singer on this matter, she stated that she's well within the federal guideline to do this. Any one who answer's the phone is considered a 3rd party. She even admitted that she asked my daughter if an adult was home and when she said no, she continued to tell her that its urgent and very important that she reach me.
How can a 10 year old be considered 3rd party and she can't even get a job. I also spoke with a supervisor there Jennell Rossbach and she advised of the same thing. If anyone has experienced anything like this, I suggest to contact the Attorney General's office in IL. I'm sure their aware and if they recieve enough complaints on this company, there will be some major fines on the way.
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