I would rate Transtech as a "Zero". They are a true Rip Off. They have charged my account over $1600 but were never able to process 1 single transaction. I had 3 accounts with them and canceled all three within 30 days as per contract. But Transtech delayed entering the cancelation and it required 3 separate follow-up calls to finally get all three accounts canceled it was obvious they were trying to stall past the 30 day trial period. They have also charged my account with several equipment charges for the processing equipment but have refused to send any return authorization information or address to send the equipment back. I dont dare send it back without some return authorization of confirmation because I am certain they would claim it was never returned.
At this point Transtech has cost me almost $2000 in fees and I cannot confirm that that can actually process credit card of if it is all a scam and the equipment they sent me actually works or they sold me faulty equipment that they nerve intended
to allow me to return. When you call them the only resolution they will give you is that your complaint will be turned over to their Dispute Resolution Department which must mean they throw it away because I have never heard a word from their Dispute Resolution Department and they wont let you talk to them directly.
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