We had an account with UCLending. We had some serious financial setbacks and did'nt keep our notes up. EMC took it over.
I've been paying on this every month since 2002 and have never been late one time. I've made several attempts to get a ptint out of all the payments and interest paid for tax purposes for 2002 and 2003. They said they couldn't give me any information cause my name was'nt on the mortgage. I said that wasn't true, my name is on the papers. He told me to fax him something to show my name is on the mortgage. I did that. Then he tells me he has to research it and that'll take 5-7 days to do the research. I then asked him, "what research". He then yelled at me when I asked to talk to a supervisor.
I'm not sure what's going on over there at EMC but I'm gonna find out. The people I've talked to, Lane Roberts and Harold Reynolds, are the most obnoxious, hateful, irritating, treat you like you're a peice of crap, poor excuse for an employee people I've had the misfortune to conversate with in my life. And we're the very ones that pay their salaries.
I've turned them into the BBB. Hopefully something will come of that. If not, I'm writing a letter to 60 Minutes, Dateline, MSNBC, anyone that will expose this company for what they really are.
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