Usacomplaints.com » Business & Finance » Complaint / Review: Humana Insurance - Changing tiers of medications and co pays without warning. #726852

Complaint / Review
Humana Insurance
Changing tiers of medications and co pays without warning

Humana Insurance Fraud. When I first called to sign my husband for a Medicare Advantage plan I went over all medications to make sure they would be in tier 1 catagory. As all of them are generic they assured me the tiers and Quanity limits would not be changed for the year of 2011.3 or 4 months into the plan I found out that 2 of his meds that he HAS TO HAVE had been changed to teir 2 along with Quanity Limits. I call representative whom got snotty with me and tried to put the blame on pharmedical companies, which in any case, even if it was true is not my problem

They sign a contract with phar company same way we sign one with them.
I asked for Teir reduction forms to be sent out immediately. Here we are almost 3 months later still waiting for decision. My husband is disabled with failed back surgery and has titanium cages in his back. We live on very limited income.

I would not recommend Humana Insuance for my Dog. Every month I have to make a call to them over one thing or another. I visit Senior Centers in my spare time and you can bet I will be doing everything in my power to steer elderly AWAY from Humana. I have AARP Secure Horizons, WONDERFUL! I have never had one problem with there services this whole year. So Rally, make up flyers, go to your senior centers, Walmart, Kmart. Stick flyers under windshield wiper. We have to stop the insanity.

They DO NOT CARE about the patient only there SHAREHOLDERS!!!


Offender: Humana Insurance

Country: USA   State: Kentucky   City: Lexington
Address: P.O. Box 14601
Phone: 8004574708

Category: Business & Finance

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