Humana is a predator. They denied my stomach medication for over a year sending me letters that it was non-formulary. I did not have a computer or otherwise I would have seen that my med was a generic tier 1 covered medication. I have 3 letters from them stating non-formulary status. I was charged brand name cost for generic medications. List pharmacy cost on pain medication instead of $7.00 co-pay. Grandma and Grandpa are screwed if they don't have a computer. They will beat you to death for an aspirin.
P.S. Can't find lawyer. I have to file my civil suit myself.