Saturday 03/20, walk out to get the mail. To no surprise of mine there's my FCNB credit card bill. The surprise comes when I open it and find they've added another over the limit fee! I come inside go to the fileing cabinet to check when I mailed out my last payment and to see for what amount.
I mailed on time, they received on time, I added enough extra to the payment to take it below my credit line and cover the interest, plus a little extra! Why is this fee on here!
After calming down and trying to rationalize this, I came to the conclusion that the fee must be on some different cycle from the rest of the world. So, I thought I'd just call and get this straightened out. I
mean the fee only put me over by $31.94, no big deal, ha! I dial up the customer service # only to get the automated service which tells me that I am now over the limit by $66.94!!! Another FEE! I just got the bill, I'm looking at it now! The last payment wasn't late! This one isn't due until 04/07!
I don't know what's going on and seeing that there is no way to actually contact someone, I'm at a loss as to what to do! Judging by all of the other letters I've read here, this is a major problem and something should be.
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