I just spent approximatly 20min. Trying to cancle my card with Cross Country Bank. This is not a free call. They have charged my account, everyone gives you a different answer, no one knows what they are talking about. They get you to make a big payment and it doesn't reconcile with my statement, then they charge you a late fee the day after the payment is due and then you are back over your limit and you get another fee.
If they had their way I'd pay $100mo. And never use the card or pay it off. It's supposed to be cancled now, I was also told I should be in the hardship program, as I was laid off for just over a month, and then was told no I wasn't eligible. These people all lie and try to keep you hooked on the card and the phone call. This is wrong, what is wrong with people that are willing to take you to the cleaners knowing you're already having a hard time.
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