Stay away. Don't let their sales smiles fool you. Yes they will deny this but I wouldn't take the time to write this if it wasn't true.
They say it's cheap to start a Smart Tax but don't tell you about all the crazy over priced products they force you to buy.
Their support sucks, when you call in the middle of tax season with a client in front of you and an important question, their "support" staff is actually doing returns for the main branches customers at the same time. Very often you her them say things like "sorry I'm with a client I'll call you back"
Very unprofessional and they control all the funds always threatening not to pay or let you operate from the office unless you put up with their unethical ways.
STAY AWAY don't let the small start up costs fool you they will take you to the cleaners. If you doubt this you should call individual franchisees. Beware though the franchisees are cautious of the Smart Tax spies calling to but you should sense aside from his main men Joe and Jorge every one is miserable.
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