Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Not crediting insurance check against mortgage. #702008

Complaint / Review
Bank of America
Not crediting insurance check against mortgage

Your 4,000 square-foot barn burned down Feb 19. We named BoA within 72 hours to tell them there is a reduction. They informed us in those days they'd deliver us a house reduction package that will clarify our choices. We were informed it'd take-two months. Fourteen days later, we named wondering where the package was. They informed us they'd deliver one-out to us immediately. Repeat two more occasions. We quit. We named and attempted to truly have the choices told us within the telephone... Could not get one to do this. This conversation served affect what we made a decision to do using the insurance look for the building. We study on-line of how homeowners were getting the work completed, however the mortgage business wasn't composing the inspections in the insurance add up to spend the contractor. We chose to place the whole quantity against our mortgage and repair using the items sign in dreams it'd create things simpler and simpler. Simply because they were called about the check and also the quantity was therefore large, we'd to signal it and deliver it for them. It was informed to us by many individuals within the bank business, our insurance woman and buddy who work-in insurance. It didn't matter what we made a decision to do, we'd to obtain them to sign it. We named them-and requested them just how long it'd consider in order for them to deposit it to the consideration if put on our mortgage. We were informed 2 weeks. It has been 8 weeks. We created them indication for that check when ti was shipped, so we all know precisely when it had been put in somebodyis fingers. Whenever we contact and have just how much longer, we're informed "quickly." We've required and had mentioned on our take into account over per month today to get a supervisor to contact us. They not have. Whenever we request whenever we will have the ability to consult with somebody who understands anything, we're informed they'll contact us quickly. Everytime we contact, it's like speaking in circles. There isn't any stage and nothing is achieved. We've submitted a with this condition SCC and also the BBB dreaming about quality. When you have an option, don't bank with Bank of America. They're definitely terrible!!!


Offender: Bank of America

Country: USA

Category: Business & Finance

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